Frequently Asked Questions

Get answers to common questions about Hair Wash.

A standard Hair Wash appointment lasts about 15–25 minutes depending on hair length and any add-on treatments like scalp massage or conditioning. We allow time for a thorough cleanse and proper prep before coloring or cutting services.

Our professional shampoos are chosen to be color-safe; a Hair Wash will not strip permanent color but may remove surface oxidation or excess product. We select formulas based on your hair type and color goals to preserve vibrancy and health.

Yes — scalp treatments and exfoliating or moisturizing add-ons are available during a Hair Wash. Our stylists assess your scalp condition and recommend targeted treatments to soothe irritation, reduce buildup, or stimulate circulation as needed.

Frequency depends on hair type and lifestyle: oily hair may need weekly washes, while dry or textured hair benefits from less frequent cleansing. Professionally scheduled Hair Washes every one to three weeks maintain scalp health and prepare hair for salon services.

Yes. We use sulfate-free and color-safe options and can tailor products to protect treated hair. If you have sensitivities or specific brand preferences, tell your stylist and we’ll match suitable professional formulas.

No need to wash at home before your appointment. Arriving with dry or slightly lived-in hair helps our shampoo products work effectively and preserves natural oils that protect the scalp during color services.